Privacy Policy

Eden Wigs (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect personal information including: Full name Email address Phone number Shipping and billing address Order details Payment information (processed securely) We may also collect non-personal data such as browser type, device information, and website usage data.

2. How We Collect Information

We collect information when you: Place an order Contact us Subscribe to emails Browse our website

3. How We Use Your Information

We use your information to: Process and deliver your orders Communicate with you about your purchase Provide customer support Improve our website and services Send marketing communications (if you opt in)

4. Payment Security

All payments are processed securely through trusted third-party providers such as: Stripe, PayPal Other secure payment gateways

We do not store your full credit card details.

5. Sharing Your Information

We may share your information with trusted third parties only where necessary, including: Shipping carriers (for delivery) Payment processors (to complete transactions) Service providers that support our business operations We do not sell or rent your personal information.

6. Marketing Communications

If you opt in, we may send you emails about: Your order Product updates Promotions You can unsubscribe at any time using the link in our emails.

7. Cookies & Website Tracking

Our website may use cookies and similar technologies to: Improve user experience Analyse website traffic Support marketing efforts You can manage cookies through your browser settings.

8. Data Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.

9. Access & Correction

You may request access to, or correction of, your personal information by contacting us.

10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be effective once published on this page.

12. Contact Us

For any privacy-related questions or requests, please contact: hello@edenwigs.com.au